DJI Mavic Pro is an amazing and popular drone from DJI. When I was going through drone forums I found that many Mavic Pro users are facing different kinds of issues and problems with this DJI Mavic Pro. So I decided to encounter almost every issue with DJI Mavic Pro and research how to fix those issues.
Luckily I was able to find out the reasons and solutions for the issues after going through many forums, youtube videos, and conversations. So in this article, you would be able to figure out how to fix almost every issue you have with your DJI Mavic Pro.
Common Problems With DJI Mavic Pro.
We would be talking about the following common problems regarding DJI Mavic Pro. Also, I would put the detailed article link to each problem for further troubleshooting.
- Problem 1: DJI Mavic Pro won’t connect to the controller.
- Problem 2: DJI Mavic Pro won’t calibrate.
- Problem 3: DJI Mavic pro is not stable.
- Problem 4: DJI Mavic pro not taking off.
- Problem 5: DJI Mavic Pro won’t turn on.
- Problem 6: DJI Mavic pro GPS not working.
- Problem 7: DJI Mavic pro keeps disconnecting.
- Problem 8: DJI Mavic Pro controller beeping.
- Problem 9: DJI Mavic Pro battery is not charging.
- Problem 10: DJI Mavic Pro not recognizing sd card.
- Problem 11: DJI Mavic Pro not recording video.
- Problem 12: DJI Mavic Pro wifi not showing up.
- Problem 13: DJI Mavic Pro app (DJI GO app) not working.
- Problem 14: DJI Mavic Pro won’t connect to the app.
Problem 1: DJI Mavic Pro won’t connect to the controller.
Most of the time, insufficiently charged batteries, outdated firmware, and unpaired aircraft are the reasons why your DJI Mavic Pro won’t connect to the controller. Other than that, If you have different firmware versions in your Mavic Pro aircraft and controller, they would be unable to connect or pair together.
Solutions.
- Charge the Mavic aircraft and controller fully or to a sufficient level before a flight. Low battery power would make it harder to send and receive radio signals. Especially when the drone flies away from the controller.
- Check whether both controller and aircraft are on the latest firmware. If you have different firmware in the controller and aircraft, they wouldn’t able to connect together. So update Mavic Pro aircraft and remote controller firmware to the same latest version. Read this article to know how to update DJI drone firmware.
- If you replaced the Mavic pro controller or aircraft you need to pair them first.
- Link Mavic Pro aircraft with the controller, If the Aircraft indicators blinking yellow. If your Mavic Pro aircraft indicators are blinking yellow, that means your aircraft has unpaired from the controller and you need to pair them again. Look for the small door, usually, put the SD card located on the right side of the Mavic Pro. Open the door and find the small back dot button. Use a small pin or screwdriver and press the button once. Then open the DJI Go app and visit remote controller settings and click “Linking RC”.Choose the “Primary controller” on the prompted dialog box and you will get 1min to press the recently pressed black dot again. So press that button before the countdown ends. The drone indicators will flash green once it is successfully done.
- Update Mavic Pro Firmware. Read How to update DJI Mavic Pro firmware.
Read the Detailed Article: Why Drone not connecting to the controller and How to fix it.
Problem 2: DJI Mavic Pro won’t calibrate.
Most times the DJI Mavic Pro calibrate process fails because of performing the calibration process in an improper environment. If you are doing it indoors, bring it outdoors where away from powerlines, communication towers, huge buildings, or any electromagnetic interferences. Also, keeping electronics and metal near the aircraft while the calibration process, would cause failure. Other than that outdated firmware and low battery power also cause this issue.
Solutions.
- Charge the battery fully or to a sufficient level before calibration. If you are trying to calibrate a drone with low battery power its system might reject the calibration process because of its built-in safety features keeping the drone from improper calibration.
- Update Mavic Pro firmware to the latest version. Read this how to update DJI drone firmware article to figure out how to update DJI drone firmware properly.
- Slap the back of the Mavic Aircraft. I know it seems stupid but it’s worth trying. Just slap the back of the drone softly. Actually, I don’t have any explanation about how it fixes it but when I was researching I found that some people were able to solve the issue just by doing that.
- Calibrate the drone on a flat surface. When you are calibrating the drone you definitely have to use an entirely flat surface. If you are attempting to calibrate the drone on an uneven surface it will lead to calibration failure or faulty calibration results.
- Calibrate the Mavic Pro in an open area. DJI recommends IMU calibration on an open field, so if you are doing the imu calibration in a tightly enclosed space go out and try it again.
- Check whether you are calibrating the drone properly. Read DJI Drone IMU & Compass Calibration article to figure out how to calibrate DJI drone IMU and compass properly.
Read the Detailed Article: Why Drone won’t calibrate and how to fix it.
Problem 3: DJI Mavic pro is not stable.
In most cases, the DJI Mavic Pro won’t stay still or drift when the Inertial Measurement Unit (IMU), or the compass is miscalibrated. Also, Electromagnetic interference, malfunctioning motors, and distorted propellers can unstable the drone.
Solutions.
- Avoid Electromagnetic interference. Fly open area away from powerlines and communication towers.
- Check Mavic Pro’s propellers. Check whether you have placed propellers in the right pattern. Also, check whether a propeller is distorted. If some propellers are distorted or bent because of a crash, you would have to replace propellers.
- Check whether motors are giving even forces. Motors are responsible for spinning propellers to proper angular velocity to make upward force. If some motors malfunction, there would be an unstable extra force that occurs unstable the drone.
- Calibrate DJI Mavic Pro IMU & Compass. Open the DJI GO app and go to the camera view. Then go to main controller settings and click on calibrate button in the IMU tab. To calibrate the compass click on the calibrate button in the Compass tab. They would walk you through the steps with demonstrations. Read how to Calibrate DJI drone’s IMU & Compass step by step article to figure out how to calibrate DJI drone IMU & Compass.
- Update the Mavic Pro firmware.
Read the Detailed Article: Why Drone is not stable and how to fix it.
Problem 4: DJI Mavic pro not taking off.
Usually, DJI Mavic Pro won’t take off because of unpaired aircraft, DJI battery malfunction, IMU & compass miscalibration, or being on no-fly zones. If the aircraft is not taking off even though the propellers are spinning at max angular speed, I’m sure you have mounted propellers in the wrong pattern.
Solutions.
- If the Aircraft indicators blink yellow, Link the Mavic Pro aircraft to the controller. If aircraft indicators keep blinking LEDs yellow once it is turned on that means the Mavic Pro aircraft required a pairing to the controller.
- Calibrate Mavic Pro IMU & Compass. If the IMU or Compass is miscalibrated, it’s a red flag for safe flight. So the aircraft would refuse to take off. Read this article to figure out How to calibrate DJI drone IMU and Compass.
- Update DJI Mavic Pro Firmware.
- Check whether propellers are mounted correctly. If your Mavic Pro won’t take off even though propellers are spinning you might have mounted them in the wrong pattern. you can find the pattern by observing propellers and mounting hands.
- Check whether you are in beginner mode and have GPS Signals. Beginner mode requires GPS to record the home point if the user calls Return-to-Home operation. So if the drone won’t get any GPS signals motors won’t start and take off for safety purposes. You can solve the problem just by disabling beginner mode. Go to the main controller settings and disable it.
- Check whether you are in a Geofenced area. If you are in a Gro fenced area you won’t be able to take off the Mavic Pro. You can unlock geo-fenced areas by performing custom and self-unlock.
Read the Detailed Article: Why DJI Mavic Pro won’t take off and how to fix it.
Problem 5: DJI Mavic Pro won’t turn on.
I have seen that many Mavic Pro users were unable to turn on the Mavic Pro after leaving the drone inside a warm closed area, turning on the drone after a long term, or turning on the Mavic Pro in a frigid area. Hence I would say the DJI Mavic Pro won’t turn on because of DJI’s Intelligent battery reactions and features that keep safe in harmful and improper environments.
Solutions.
- If Mavic Pro Battery is too warm leave it open area to cool. If the DJI intelligent battery temperature has exceeded the proper range, it would refuse to turn on until it’s back to a safe temperature.
- If you are in a frigid area or winter season, give it a few minutes to warm up. Many Mavic Pro users face this issue around December holidays when the temperature is at its lowest.
- Check whether the Mavic Pro battery has gone into hibernation mode. DJI Intelligent batteries have a safety feature called hibernation mode to save the battery and last long. So if you stored the battery for a while and faced this issue the battery might have gone into hibernation mode. If the drone battery went into hibernation mode, the indication LED of the battery would flash solid red when turning on. Also, it would keep flashing red even after connecting to the charger. Turn on the battery and wait until (about five minutes) the solid red light goes out. Then connect the battery to the charger and plug it. Then leave the battery for a few hours and the battery would come out from hibernation mode.
- Update Mavic Pro firmware. Outdated firmware can cause more drone issues. I can tell because I have encountered more issues that were solved just by updating firmware. So updating the firmware is essential for avoiding issues like this.
Read the Detailed Article: Why Drone Won’t turn on and how to fix it.
Problem 6: DJI Mavic pro GPS not working.
In most cases, DJI Mavic Pro GPS malfunctions when its firmware or the DJI GO app is outdated, connected to a poor internet connection or no internet connection and surrounded by environmental interferences.
Solutions.
- Connect to a strong internet connection.
- Try to connect GPS signals in an open wide area. If you are trying to fly near tall buildings, dense woods, or signal towers it would cause the GPS signals to be lost. Try to fly in clear weather and open areas.
- Update DJI GO app if it’s outdated. Keeping everything related to the drone is essential to avoid issues like this. When the drone’s app is updated, recent app versions might not be compatible with the drone anymore. So check whether the mobile application is updated.
- Try with another device. The current device you are using might have glitches that cause the issue.
Read the Detailed Article: Why Drone not connecting to GPS and how to fix it.
Problem 7: DJI Mavic pro keeps disconnecting.
In most cases, the Mavic Pro keeps disconnecting from the controller due to crowded or poor signals, high levels of electromagnetic interference, and low battery power of the Mavic Pro aircraft or the controller. Also having outdated firmware or firmware glitches would cause the aircraft to keep disconnecting from the controller.
Solutions.
- Avoid Electromagnetic interference. Electromagnetic environments can cause losing the connection between the drone and the controller. Especially near the power lines and power towers.
- Face sides of antennas toward the drone. If you keep trying to control the drone by pointing the ends of antennas at the drone, try the fact I said before. Instead of pointing, the ends of the antenna face the sides of the antenna toward the drone.
- Update the Mavic Pro firmware.
- Change the frequency of radio signals. Going through many ways to fix the issue, this one is the most successful way of solving the issue. Many pilots were able to solve the issue by changing the frequency of the radio signals between the drone and controller and recommended it. Open the DJI GO app and go to the “Wifi Settings” section of the app. Then Change the channel mode to 2.4 GHz to desired channel mode.
Read the Detailed Article: Why Drone keeps disconnecting from the controller.
Problem 8: DJI Mavic Pro controller beeping.
Usually, the Mavic Pro controller keeps beeping when detects a faulty or low battery, when the return to home feature activated, and the drone is disconnected from the controller would cause a beeping the controller, and it is easy to figure out. But many Mavic Pro users confuse when the controller beeps because of miscalibrated joysticks and glitches. Because there is no clue to figure out the reason.
Solutions.
- Calibrate controller joysticks. When joysticks are miscalibrated, the controller detects left or right joystick is out of alignment or not centered even though they are in the right positions. You can fix the issue by recalibrating the controller. Launch the DJI GO app and connect the aircraft. Then turn off the aircraft. Go to the controller settings of the app and tap remote calibration. Once you tap it the controller would stop beeping, but we are not done yet. you will notice virtual joysticks on the screen are not centered. Tap calibration and move virtual joysticks 100% to every direction. Then click finish and turn off the controller.
- Update Firmware of the remote controller.
- Reset the remote controller. If the drone or controller keeps beeping still after doing all the actions, reset the drone and controller, relink them again and check whether the problem is solved.
Read the Detailed Article: Why Drone & Controller keep beeping and how to fix it.
Problem 9: DJI Mavic Pro battery is not charging.
Usually, DJI Mavic Pro battery refuses to charge because of damaged battery cells, outdated battery firmware, faulty or broken charger, improper battery temperature, and high or low amperage and voltage. If you have stored the DJI intelligent battery for a long time and facing this issue, the battery might have gone into hibernation mode.
Solutions.
- Plug the charger into a power outlet with the required voltage and amperage. Usually, the DJI battery charger voltage is around 100 – 240 V and the amperage is 1.4 A.
- Check whether the charger is Faulty or broken. When talking about this issue, we need to focus on not only the battery but also the charger. If you have a faulty or broken charger, you would have to replace or send it to repair. If you are buying a new one, be sure to buy the quality and certified charger from the DJI.
- Kick the Battery out from hibernation mode. If the drone battery went into hibernation mode, the indication LED of the battery would flash solid red when turning on. Also, it would keep flashing red even after connecting to the charger. Turn on the battery and wait until (about five minutes) the solid red light goes out. Then connect the battery to the charger and plug it. Then leave the battery for a few hours and the battery would come out from hibernation mode.
- If your battery is warm, leave it an airflow to cool.
- Update DJI Mavic Pro battery Firmware. When updating firmware be sure to insert the battery with the issue. because the firmware updating process would solve the bugs in the battery.
Read the Detailed Article: Why Drone Battery not charging and how to fix it.
Problem 10: DJI Mavic Pro not recognizing sd card.
If your SD card is not formatted in the “FAT32” file system or is incompatible with the DJI Mavic Pro, it would refuse to recognize your SD card. Also, there are some other reasons like firmware issues, malware, and corrupted SD cards that cause the same issue.
Solutions.
- Check whether the SD card is compatible with the Mavic Pro. Visit the DJI Mavic Pro Product Info page and check whether your SD card is listed as a compatible SD card.
- Repair the SD card using the Windows command prompt. Connect the SD card to the PC and open the command prompt. Then type “chkdsk” and leave a space and specify the SD card driver letter (Ex: chkdsk D). and hit enter. Once the process is done the sd card is repaired.
- Format the SD card. Formatting the SD card resets all the settings and ready the SD card to use a new purpose. Connect your SD card to your PC and enter File Explorer. Then right-click on the SD card driver and select the format option. Wait a few seconds until it’s done.
- Update DJI Mavic Pro Aircraft firmware.
Read the Detailed Article: Why Drone not recognizing SD card and how to fix it.
Problem 11: DJI Mavic Pro not recording video.
Most of the time, DJI Mavic Pro won’t record video because of SD card issues like space partition issues, an invalid file system, and Viruses & Malware. Other than that Mavic Pro issues like outdated firmware or firmware bugs also cause this issue.
Solutions.
- Format the SD Card.
- Repair the SD card using the Windows command prompt. Connect the SD card to the PC and open the command prompt. Then type “chkdsk” and leave a space and specify the SD card driver letter (Ex: chkdsk D). and hit enter. Once the process is done the sd card is repaired.
- Scan the SD card using an antivirus program. If your SD card is malfunctioning and you suspect that it’s virus-infected, you just need to scan the SD card using an antivirus program. Open the antivirus program of your PC and run a scan on the SD card.
- Update Mavic Pro Firmware.
Read Detailed Article: Why drone not recording to the SD card and how to fix it.
Problem 12: DJI Mavic Pro wifi not showing up.
The DJI Mavic Pro wifi not showing up because of issues with Mavic Pro aircraft wifi settings, outdated firmware, and mobile device’s wifi settings. most of the time users face this issue because of mobile device wifi settings glitches.
Solutions.
- Turn on airplane mode and turn off it. When you turn on airplane mode, it would completely shut down the network on your device. Then when you turn on it again it would try to detect the new devices and reconnect them.
- Enable Networking and Wireless option. Go to Settings, Privacy, Location Services, and system services on your device. Then enable the networking and wireless option. If it’s already enabled, disable it and enable it again.
- Reset network settings. Go to Settings, General and Transfer or reset iPhone. Then click on reset and choose “Reset Network Settings”. It would clear all the custom or modified network settings and back to default settings. If it doesn’t help with your issue, choose “Reset All Settings” and reset all settings instead of just resetting network settings. Because there might be other settings that affect network settings.
- Reset DJI Mavic Pro Wifi Settings. Press and hold the linking button for 5 seconds to reset the Wifi settings.
- Update Mavic Pro firmware.
- Try with another device.
Read the Detailed Article: Why Drone Wifi not showing up and how to fix it.
Problem 13: DJI Mavic Pro app (DJI GO app) not working.
In most cases, the DJI GO app not working and responding because of application problems or installing an Apk file with glitches. Also if your smart device is incompatible with the App, it could also cause this issue.
Solutions.
- Check your smartphone is compatible with the DJI app. Your smartphone or tablet needs to satisfy the requirements to run the DJI application without any issues. The version of your device is so important for running apps. If you are an Android user, go to “Settings” > “System” and System update and check the android version of your device. Your device’s android version needs to be Android 5.0 or above to run the DJI app successfully.
- Download the original APK file from the DJI Download Center. If you are an iOS user, download the DJI app only from the Appstore. Because officially release their applications to Appstore. For android users, uninstall the current app and head DJI Downloads Center. Then download and install the latest DJI GO app to android.
Read the Detailed Article: Why DJI GO app not working or responding.
Problem 14: DJI Mavic Pro won’t connect to the app.
In most cases, DJI Mavic Pro won’t connect to DJI GO app because of wifi connection issues, DJI GO mobile application issues, and outdated firmware.
Solutions.
- Reset DJI Mavic Pro wifi settings. Hold down the power button for 9 seconds until you hear three beeps. Then try reconnecting the wifi connection using the default password.
- Update Mavic Pro firmware. As always, when talking about drone issues, outdated firmware and firmware glitches are the most common reason for the issue. Because updating firmware is essential to stay updated with the current system and fix bugs that older firmware had.
- Uninstall the current DJI Go app on your phone and download and install the latest DJI GO app from the DJI Download Center. If you are an iOS user, download the DJI app only from the Appstore. For android users, uninstall the current app and head DJI Downloads Center. Then download and install the latest DJI GO app.
