The DJI no image transmission signal error is a common issue with almost every DJI drone (Mostly with Phantom and Mavic Series). When DJI users face this error, they won’t receive any image or video signal from the aircraft and the screen would look solid black.
So this issue is serious and requires user attention for fixing this issue. Sometimes this is just a temporary software glitch and sometimes it could be a hardware issue. As an active member of the drone community, I thought to research this issue and how to fix them. With my friends’ experiences and information from forums and social media, I bring this simple article for users who are struggling with the DJI no image transmission signal error. I hope this will help with fixing your issue.
Causes of DJI no image transmission signal error.
First, let’s have a quick talk about the causes of DJI no image transmission signal error.
- Firmware issues. Faulty firmware could malfunction the system and could cause different kinds of errors including the no image transmission signal error.
- Temporary glitches and faulty cache. Sometimes users face this error just because of temporary aircraft of mobile application software issues. So In that scenario, restarting the aircraft and relaunching the DJI mobile application could fix this issue easily.
- SD card glitch data. Some users face this issue because of faulty data and settings stored in SD cards.
- DJI mobile application (DJI Fly/ DJI GO) glitches. Outdated or glitched DJI mobile app versions could throw faulty errors even though there is no any real issue.
- Hardware issues. This could be the worst reason for the problem. If you crashed the aircraft and face this issue, there is a huge chance that you are getting this error because of real hardware damage. It could be camera damage or circuit damage. Also if you are getting this error on your first flight and the below steps didn’t help with the issue, your aircraft might have faulty components.
How to Fix DJI no image transmission signal error.
Following this step-by-step process would fix the causes of no image transmission signal error and ultimately fix the error.
1. Restart the aircraft and relaunch the DJI mobile application.
Let’s start with easy operations. Restarting the aircraft would clear the current temporary settings and data of the drone. So it would clear faulty things that could cause this issue temporarily. Same with the DJI mobile application. If you can restart your mobile application and relaunch the application. It would clear apps’ cache data too.
2. Take the memory card out and power the aircraft on.
This step worked with many users, so I have a big hope this would work with yours.
- First turn off the aircraft, if it’s turned on.
- Take the micro SD card out from the aircraft.
- Then power on the aircraft. This time you won’t get the “no image transmission signal” error.
- Insert the micro SD card back into the aircraft. Then we need to format it. You can do it by using PC or DJI mobile application.
If you are formatting the SD card using the DJI app,
- Launch the DJI GO/ Fly app and enter to the camera view.
- Then tap on the camera settings button and scroll down on the opened list.
- Then tap on the “Format SD card” option and hit “OK”.
If you are formatting the SD card using the PC,
- Use an SD card adapter and connect the SD card to the PC.
- Visit File explorer and right-click on the SD card drive. Then hit the “format” option.
3. Update the firmware.
Next, let’s try updating the firmware. As I mentioned before glitched or faulty firmware could cause various errors. You can update the firmware using DJI mobile application or DJI Assistant 2. Personally, I would like to do it using DJI Assistant 2 PC application because sometimes updating the firmware using a mobile application could cause glitched firmware updates.
- If you haven’t installed DJI Assistant 2 yet, visit the DJI Downloads center and download the DJI Assistant 2 exe file and install it.
- Connect the aircraft using the USB cable to the PC and power it on.
- Open the DJI Assistant 2 and log in to your DJI account.
- Then choose your drone and you will be sent to its panel.
- Click on the “Firmware Update” tab in the left side list. Then choose the latest firmware and Hit “Upgrade” > “Start Update”.
- Then wait until the firmware is downloaded and installed. Then reboot the aircraft.
- After updating the aircraft’s firmware, follow the above steps again, but with connecting the remote controller to the PC and updating its firmware too.
4. Update the DJI mobile application (DJI Fly/ DJI GO).
Follow the below steps when updating the application. Never download and install DJI app versions from different sites and Playstore. Because most of them are faulty and glitched. DJI officially release their apps on Appstore and Android users need to download the “apk” file from the DJI Downloads center and install it.
- First, uninstall the currently installed DJI app version from the device.
- Visit the DJI Downloads center using your mobile device and choose the mobile application for your drone (DJI Fly/DJI GO/DJI GO4). Then you’ll be directed to the apps download page.
If you are an IOS user,
- Tap on the IOS icon and the app would be open in Appstore. Tap on “GET” button and install the app.
If you are an Android user,
- Tap on the Android icon and the apk file would be downloaded to the mobiles downloads directory. Once it is downloaded visit your downloads directory and click on the downloaded file. Then follow the simple steps prompted from the device and install the app.
Once the app is updated as I mentioned above, power on the aircraft and check whether the error is fixed.
5. Contact Professionals or DJI.
Read the detailed article: How to get DJI Support to repair/fix your DJI drone issue.
If you still getting the no image transmission signal error, I think there is a hardware issue with the aircraft. So you need to meet professionals to detect the hardware issue with the aircraft. If you can contact DJI and send it to the DJI, definitely take that action, because they would be responsible for the aircraft.
