DJI Mavic 2 Pro/Zoom is the upgraded series of the Mavic series as it sounds. When talking about problems related to the DJI Mavic 2 Pro/Zoom, there are quite common DJI Mavic 2 Pro/Zoom problems most users have faced. Most of them are not terrible and could be fixed with just a few actions.
In this article, we would talk about what are common DJI Mavic 2 Pro/Zoom problems and how to fix them. If you own a DJI Mavic 2 series drone, this article would be so helpful for you to troubleshoot issues with your drone.
Common DJI Mavic 2 Pro/Zoom Problems.
Here is the list of common DJI Mavic 2 problems. Click on your issue to jump to that part of the article.
- Problem 1: DJI Mavic 2 is not connecting to the controller
- Problem 2: DJI Mavic 2 vision sensor calibaration error.
- Problem 3: DJI Mavic 2 battery won’t charge or turn on.
- Problem 4: DJI Mavic 2 app (DJI GO4 app) not working
- Problem 5: DJI Mavic 2 remote controller is not charging.
Problem 1: DJI Mavic 2 is not connecting to the controller
Usually, DJI Mavic 2 won’t connect to the controller when the Mavic 2 aircraft is not linked to the remote controller. Besides that, if your Mavic 2 aircraft and the remote controller are on different firmware versions, that also could cause this issue.
Solution 1: Update both aircraft and remote controller firmware to the same version.
- Download and install the DJI Assistant 2 application to the PC.
- Open DJI Assistant 2 application.
- Power on the DJI Mavic Pro aircraft and connect to the PC using the USB cable.
- Then click on the popped Mavic 2 box on the screen.
- Enter your DJI account information that is bound to your Mavic Pro.
- Then enter the “Firmware Update” panel
- Click on the “Upgrade” or “Refresh” button in front of the latest firmware. Or if you decide to downgrade to a recent firmware click on the “Downgrade” button in front of the recent firmware
- Then click “Start Update”.
- Wait until the firmware is completely downloaded and installed.
- Once the aircraft is updated, unplug from the PC and restart the aircraft.
- Next power on the remote controller and connect it to the PC.
- Select “Mavic 2 RC”.
- Then click on the update/downgrade/refresh button in front of the firmware that the aircraft updated to.
- Then click “Start Update”.
- Wait until the firmware is completely downloaded and installed.
- Once the remote controller is updated, unplug it from the PC and restart it.
Solution 2: Link the Mavic 2 to the remote controller.
- Power on the Mavic 2 aircraft and the remote controller.
- Then launch the DJI GO4 app and enter the camera view.
- Tap on the three dots at the right top corner and tap on the RC icon to enter Remote Controller Settings.
- Scroll down and tap “Linking Remote Controller”.
- Then tap “OK”. Then the RC would start beeping.
- Press the linking button on the right of the aircraft.
- Once the RC stop beeping and the aircraft start flashing green, the aircraft has successfully linked to the remote controller.
Problem 2: DJI Mavic 2 vision sensor error.
DJI Mavic 2 users usually could get the vision sensor calibration error, when the aircraft needs a vision sensor calibration.
Solution: Calibrate DJI Mavic 2 vision sensors.
- Open the DJI Assistant 2.
- Connect the aircraft to the PC using the USB cable.
- Click on the box that popped on the screen.
- Then enter your DJI account details that is connected to your drone and log in.
- Then click on the “Calibration” tab on the left sidebar.
- Now you’ll see some tutorials on calibration. Once you are ready, click “calibrate now”.
Backward and side vision sensor calibration won’t be available for some drones.
Forward vision sensors calibration.
- Face the drone front to the screen and bring it closer to coincide red corners with green corners. (hold the drone in the position as shown on the left side of the screen). The green markers would go away and a blue box would pop on the screen. Also, you see another blue box which is the position of the forward vision sensor.
- Then move the vision sensor box onto the blue marked box on the screen. When moving the vision sensor, think like the drone is connected to a tripod and just tilt instead of moving the drone around.
- Keep following the blue mark pop on the screen. Eventually, the forward vision sensor calibration would be finished.
Downward vision sensors calibration.
- As before, face the drone belly to the screen and bring it closer to coincide red corners with green corners. (hold the drone in the position as shown on the left side of the screen)
- Then keep following the blue mark by tilting the aircraft’s belly. Eventually, the downward vision sensor calibration would be finished.
Backward vision sensors calibration.
- Face the aircraft back to the screen and bring it closer to coincide red corners with green corners. (hold the drone in the position as shown on the left side of the screen)
- Then keep following the blue mark by tilting the aircraft’s back. Eventually, the backward vision sensor calibration would be finished.
Side vision sensors calibration.
- Before calibrating side sensors, fold the drone legs.
- Face the right sensor to the screen and bring it closer to coincide red corners with green corners. (hold the drone in the position as shown on the left side of the screen)
- Then keep following the blue mark by tilting the aircraft. Eventually, the right-side vision sensor calibration would be finished.
- To calibrate the left sensor, turn around the aircraft and face the left-side vision sensor to the screen.
- Then bring it closer to coincide red corners with green corners.
- Then keep following the blue mark by tilting the aircraft. Eventually, the left-side vision sensor calibration would be finished.
Calculation process.
- Then wait for a few minutes until the calculating process is done and settings are applied to the drone.
- Once the calibration process is done, restart the aircraft.
Problem 3: DJI Mavic 2 battery won’t charge or turn on.
Most of the time, DJI Mavic 2 battery won’t charge or turn on when the battery has gone into hibernation mode. Also if the battery management system has shut down, the Mavic 2 battery won’t charge or turn on.
Solution 1: Wake the battery from hibernation.
If you left or stored the battery, it might have gone into hibernation mode.
- Connect the Mavic 2 battery to the charger and give it a few hours to wake from hibernation if it has gone into hibernation mode.
Solution 2: Clear PF flags from the battery management system.
For this step you need,
- CP2112 interface adapter.
- Dupont line cables connecting cables (Male-Female).
- DJI Battery Repair software.
- Windows PC.
- Download and install the DJI battery killer software to the PC.
- Take the CP2112 interface adapter and inspect its pins. You would see seven input pins named VCC, GND, SDA, SCL, WAK, INT, and RST. From them, we just need to use three pins which are GND, SDA, and SCL.
- Take three Dupont line cables and connect their female sides to GND, SDA, and SCL.
- Then connect their Male ports to the correct pins of the battery. DJI Mavic 2 Pro/Zoom battery GND, SDA, and SCL pins are shown below.
- Then connect the CP2112 adapter to the PC using a USB cable.
- Open the DJI battery killer software on your PC.
- Then click on “Connect”.
- Then click on “Read Info”.
- Then click on “Unseal” and “Unseal 2”.
- After that click on “Clear PF” and “Clear PF2”. Now the PF flags would be clear and the battery would start blinking and the issue is fixed.
- Click “Exit” and close the application. Unplug the battery and charge it fully and enjoy it.
Problem 4: DJI Mavic 2 app (DJI GO4 app) not working
In most cases, DJI Mavic 2 app which is DJI GO4 won’t work or keeps crashing because of using an outdated and glitchy DJI GO4 app version. Users should definitely install/update the DJI Fly app through the DJI Download center. ( Only IOS users can install/ update the DJI Fly app through Appstore and Android users shouldn’t install the DJI Fly app on the Playstore because most of the time it’s outdated and glitchy)
Read the complete article: DJI App Not Working And Responding (Why, How to Fix)
Solution: Download and install the DJI GO4 app from the DJI Download center.
- First, uninstall the currently installed DJI GO 4 app version from the device. This would clear app data and cache data.
- Visit the DJI Downloads center using your mobile device.
- Choose DJI GO 4 app. Then you’ll be directed to the app’s download page.
If you are an IOS user,
- Tap on the IOS icon and the app would be open in Appstore. Tap on the “GET” button and install the app.
If you are an Android user,
- Tap on the Android icon and the apk file would be downloaded to the mobiles downloads directory. Once it is downloaded visit your downloads directory and click on the downloaded file. Then follow the simple steps prompted by the device and install the app.
Problem 5: DJI Mavic 2 remote controller is not charging.
In many cases, DJI Mavic 2 remote controller is not charging because of the Mavic 2 remote controller battery management system issues. So in order to recover the remote controller you have to repair the remote controller battery management system.
Solution: Repair the Mavic 2 remote controller battery management system.
I found this vid on youtube, I hope this would help with repairing the DJI Mavic 3 RC and fix the issue.
