DJI Air 2s is a so popular drone among the drone community. Also, it seems like many users are facing some common problems with DJI Air 2s. Actually, there are not terrible and would be fixed after following some actions.
Therefore in this article, we are going to talk about common DJI Air 2s problems users faced and how to solve them. I hope this article would be definitely helpful for DJI Air 2s who are also struggling with DJI Air 2s issues.
Common DJI Air 2S Problems.
Here is the list of common DJI Air 2s problems. Click on your issue to jump to that part of the article.
- Problem 1: DJI Air 2s not connecting to the controller.
- Problem 2: DJI Air 2s not moving sideways.
- Problem 3: DJI Air 2s battery won’t charge and won’t turn on.
- Problem 4: DJI Air 2s won’t take off.
- Problem 5: DJI Air 2s zoom not working.
Problem 1: DJI Air 2s not connecting to the controller.
Usually, DJI Air 2s won’t connect to the controller when the Air 2s aircraft is not linked with the remote controller. Besides that, if your DJI Air 2s aircraft and the remote controller are on different versions of firmware, the aircraft won’t be able to connect to the remote controller.
Read the complete article: DJI Air 2s Not Connecting To Controller (Why, How to Fix)
Solution 1: Update the DJI Air 2s aircraft and RC to the same version of the firmware.
- Download and install the DJI Assistant 2 application to the PC.
- Open DJI Assistant 2 application.
- Log in to the DJI account that is bound to your DJI Mavic Air 2.
- Then connect the Mavic Air 2 aircraft to the PC using the USB cable.
- Turn on the aircraft. Then click on the DJI Air 2 box pops on the DJI Assistant 2 application.
- Then you’ll find all the recent and latest firmware to the DJI Mavic Air 2.
- Click on the “Upgrade” or “Refresh” button in front of the latest firmware. Or if you decide to downgrade the firmware click “Downgrade” on the recent firmware.
- Then click on “Start Update”.
- Wait until the firmware is completely downloaded and installed.
- Once the aircraft is updated, it would restart automatically.
- Next power on the remote controller and connect it to the PC.
- Select “RC for Mavic Air 2”.
- Then click on the update/downgrade/refresh button in front of the firmware that the aircraft updated to.
- Then click “Start Update”.
- Wait until the firmware is completely downloaded and installed.
- Once the remote controller is updated, it would restart automatically.
Solution 2: Link the DJI Air 2s aircraft to the remote controller.
- Connect the mobile device to the remote controller.
- Power on the DJI Air 2s aircraft.
- Launch the DJI Fly app and tap “Connect Aircraft”.
- Choose DJI Air 2s.
- Then tap “camera view” at the top right corner.
- Then tap three dots at the top right corner and enter “Control” settings.
- Scroll down and tap “Linking Remote Controller/ Re-Pair to Aircraft”. Then the remote controller would start beeping and the indicator LEDs would blink in sequence.
- Press and hold the aircraft power button for about 4 seconds until the aircraft beeps.
- Then wait for a few seconds. Once the remote controller indicators and aircraft battery indicators stop blinking, the aircraft is linked to the RC successfully.
Problem 2: DJI Air 2s not moving sideways.
In many cases, DJI Air 2s won’t move sideways, due to enabling accidentally the “Disable sideways flight” option in the DJI Fly app.
Read the complete article: DJI Air 2s Not Moving Sideways (Why, How to Fix)
Solution: Disable the “Disable sideways flight” option.
- Open the DJI Fly app and enter the camera view. Then hit on the 3 little dots in the upper right corner of the fly app.
- Then go to the “Safety” tab and check whether the “Disable Sideways Flight” is turned on. If it is turn off it.
Problem 3: DJI Air 2s battery won’t charge and won’t turn on.
Most of the time, DJI Air 2s won’t charge and won’t turn on when the Air 2s battery has gone into hibernation mode or the battery management system is shut down and become bricked.
Solution 1: Wake the battery from hibernation.
- Plug the Air 2s battery into the charger and leave it for a few hours to wake from hibernation if it has gone into hibernation mode.
Solution 2: Clear PF flags from the battery management system.
For this step you need,
- CP2112 interface adapter.
- Dupont line cables connecting cables (Male-Female).
- DJI Battery Repair software.
- Windows PC.
- Download and install the DJI battery killer software to the PC.
- Take the CP2112 interface adapter and inspect its pins. You would see seven input pins named VCC, GND, SDA, SCL, WAK, INT, and RST. From them, we just need to use three pins which are GND, SDA, and SCL.
- Take three Dupont line cables and connect their female sides to GND, SDA, and SCL.
- Then connect their Male ports to the correct pins of the battery. DJI Air 2s battery GND, SDA, and SCL pins are shown below.
- Then connect the CP2112 adapter to the PC using a USB cable.
- Open the DJI battery killer software on your PC.
- Then click on “Connect”.
- Then click on “Read Info”.
- Then click on “Unseal” and “Unseal 2”.
- After that click on “Clear PF” and “Clear PF2”. Now the PF flags would be clear and the battery would start blinking and the issue is fixed.
- Click “Exit” and close the application. Unplug the battery and charge it fully and enjoy it.
Problem 4: DJI Air 2s won’t take off.
In most cases, DJI Air 2s won’t take off because of installing the propeller in an arbitrary way. In order to take off and fly the Air 2s, you should install propellers to the aircraft in the correct pattern. Else, your aircraft won’t take off or flip to the side.
Solution: Install Air 2s propellers according to the pattern.
- You find there are two types of propellers in the propeller set.
- One propeller pair has rings around the hole and others don’t.
- Install the propellers with marks on the mounting bases with marks. Push the propeller down and rotate it clockwise to lock them.
- Install other propellers that don’t have marks to mounting bases that have no marks. Push the propeller down and rotate it anti-clockwise to lock them.
Problem 5: DJI Air 2s zoom not working.
If you set your DJI Air 2s color setting of the camera settings to D-log, the zoom function would be disappeared from the screen. Because DJI Air 2s won’t offer the zoom function under that settings.
Solution: Set the video color settings to normal.
- Launch the DJI Fly app and enter the camera view. Then switch to video mode.
- Tap on the three dots at the right top corner and enter the menu. Then tap “camera”.
- Then set “normal” as the color profile.
